Here are the answers!
These are the most common questions I get, no matter what type of session you're thinking of booking! If you didn't see an answer on the specific page, it's probably covered here (and if not, send me an email!).
Do you provide payment plans?
I totally get it! These days, people are choosing between a week's worth of groceries or family photos. We can absolutely work together to create a plan and make your session happen!
How is my gallery delivered?
Once I have culled and edited your session, I will send you an email with a link to your private gallery. This gallery is password protected and will only be available to you, unless you choose to share the session.
What's your turn around time?
Previews are delivered by email and on social media (with permission) within a week of your session. Most final galleries are delivered within 3-4 weeks. Busy season (September-December) can affect these times and I make sure you're well aware of my current timing when booking.
Do you provide styling advice?
Absolutely! I want you to be comfortable during our session, but also looking your best. I provide a style guide for every session and can work with you to plan out everyone's outfit, if you want!
What types of specialty sessions do you book?
I offer themed mini sessions throughout the year, sometimes at local venues, such as sunflower fields!
I LOVE weddings and births, but due to the commitment involved, I've decided to step back from offering them at this time.
Do you reschedule due to weather?
Unless it is -15 degrees outside (this includes the windchill), there's snowstorm or it's pouring, I don't reschedule for imperfect weather. A bit of morning mist, some delicate flurries and a breeze creates extra movement and emotion to your images! Please prepare and dress everyone appropriately.
Can I edit/alter/add a filter to the photos I receive?
I spend anywhere from 4-10 hours editing each gallery I deliver to my standards and style - please don't change anything! If you have an issue with something, please reach out to me. I won't change my editing style, so please review my work before booking to make sure you love it. Cropping an image for printing or social media is absolutely understandable and okay!
How many images do I get?
As a storyteller, I provide the full gallery of images from your session. Depending on the length of your session, this can be anywhere from 10-60+ images! Mini sessions include 10 images to ensure they're cost effective for those who want seasonal memories or only need a short time, but you can always purchase more.
Do you retouch photos?
I believe in keeping my clients as natural as I see them in person - you are beautiful in your entirety. I only retouch superficial features such as blemishes, scratches, flyway's, etc. If you want me to remove a tattoo or beauty mark, we can discuss the work - a fee may apply depending on complexity and number of images. I will never edit your body structure (Eg: making anything bigger/smaller, changing your facial shape, etc.).
How do I book with you?
I'm so happy you're considering sharing your memories with me! You can either fill out an inquiry on the contact page or send an email to heartwinkphotography@gmail.com. I usually respond within 24 hours and appreciate your patience! From there, we discuss your goals, budget, and if I'm the right fit. Once we settle on a date and time, I'll send over a contract and questionnaire - the non-refundable retainer must be paid within 24 hours of booking to reserve your spot!
How far out do you book?
Please note: I only have availability on weekends. Summer and fall are the busiest seasons and fill quick, so I suggest reaching out to book a few weeks to months in advance during this time. If you're wanting to book maternity, anytime after 30 weeks will provide the best memories of your baby bump. If you're currently pregnant and looking to book a newborn session, please reach out as soon as possible and let me know your due date! I prefer having you on my schedule a few months in advance to make sure I'm available for when your little one arrives!
What can I expect from my session?
All my sessions, including my minis, are lifestyle. This means I focus on real moments, emotions, and details. My questionnaire is designed to help me create prompts and setups that make naturally spark magic for you and your family. We always get the mantelpiece shot of everyone looking at the camera smiling and then have fun from there!
Do you offer RAW, unedited photos?
In short, no. Editing is a process I enjoy and is part of my brand. The images I provide my clients with in their galleries are full of warmth, colour, and emotion. Location, time of day, and even what my clients wear have a big role in how the final photos look, but the editing I do enhances those elements. Editing also includes small things you may not think about (like that annoying pimple that showed up the morning of your session).
Do you have a studio?
I don't have my own studio since I love being able to use outdoor and in-home locations to keep my clients engaged, but I love using Blackmore Studio in Woodstock! It's open for bookings to everyone, depending on the date and availability. The studio is open, airy, and has gorgeous natural light that fills the space. There are studios in other towns and cities available for rent, so please reach out if you're set on doing an indoor shoot and don't want to use your own home. Please note that all studios have different booking obligations, such as minimum time or amount of people allowed in the studio, and the non-refundable rental fee will be due upon booking.